Privacy Policy
At Koolray, we understand the importance of safeguarding the privacy of our users, subscribers, and customers. This Privacy Policy outlines how we collect, use, and protect information on our website and across our services.
Information Collection and Use
Koolray collects information from users of our website, subscribers, and customers to enhance their experience and provide better services. When users register for certain services or make purchases, we may collect contact information such as name, email address, mailing address, and phone number. This information is used for communication purposes and to personalize the user experience. We may also collect demographic information for marketing and industry reporting purposes.
For certain free products and services, we may collect unique identifiers for audit verification purposes. For paid services, we collect payment information strictly for billing purposes.
Surveys, Contests, and Referral Services
We may invite users to participate in surveys or contests, which are entirely voluntary. Information collected during these activities may be used to notify winners, award prizes, and improve our services. With user consent, this information may be shared with third-party sponsors. Our referral service may collect information about friends for the purpose of sending invitations and promoting our products and services.
Communications and Feedback
Users can submit information to us through various channels such as feedback forms. This information is used to respond to specific requests and improve our services. We may retain communication records for administrative purposes.
Automatic Data Collection
Koolray utilizes features for automatic data collection to deliver personalized content and services. This includes the use of cookies to enhance user experience. Users can manage cookie preferences, although disabling them may limit certain website functionalities. We also collect non-personally identifiable information such as browsing history and IP addresses for internal analysis and demographic profiling.
Information Sharing and Security
We do not share personally identifiable information with third parties except for authorized agents involved in providing our services. We may disclose information when required by law or to protect our rights and property. Aggregate non-personally identifiable information may be shared with partners and affiliates for business purposes.
Users have the option to control the type of communications they receive from us and whether personal information is shared with third parties for marketing purposes.
We employ reasonable security measures to protect personal information and maintain data integrity.
Links to External Sites
Koolray may contain links to external websites. We are not responsible for the privacy practices or content of these sites and encourage users to review their privacy policies.
Children’s Privacy
Our websites are not directed at individuals under thirteen years of age, and we do not knowingly collect personal information from children.
Notification and Changes
Any changes to our Privacy Policy will be posted on this page. Users are encouraged to review this policy periodically for updates.
At Koolray, we are committed to respecting the privacy rights of our users and ensuring the security of their information. If you have any questions or concerns about our Privacy Policy, please contact us.
