Reviews

See what our clients are saying

Customer Testimonials

Dana Ortiz

“Nothings worse than coming home to a house thats 80 degrees on a Sunday evening. After being told I’d have to wait 24 hours by other companies, Raymond came out within the hour & made sure we were up & running for a silly easy fix! Can’t recommend them enough. We will definitely be using them for all of our AC needs!”

Matt Milligan

“Kool Ray saved my mother-in-law! She most likely had a power surge (probably lighting) in the electrical lines that fried three low-voltage parts; thermostat, transformer, contactor. The unit is up and running, and my mother-in-law is keeping cool. Thank you Kool Ray!”

Dennis Freeman

“Prompt, courteous and very efficient service. Technician was great! He fixed the problem, and I’m very cool with recommending Koolray Heating & A/C!”

Climbing Sun

“Technician Silver was great. Answered all my questions and showed me each phase of the work as it unfolded. Did a thorough job of mold removal inside the air handler. Installed 2 UV lights. The whole visit took 2 hours. Highly recommend this company.”

Ja Mac

“Ray and his team did an excellent job from start to finish on a full HVAC replacement for the 20 year old dual unit system in our home (two air handlers & two condensers).

From the start, they did a thorough review of my current systems, listened to the expectations my wife and I had with the upgrade, and provided a fair estimate up front, that only changed when we requested a modification in the work.”

Lana Levrant

“Said, done a great job, all works. Nothing elce. This business is a smooth running efficient machine. People in it are professional and friendly. I work with this company for years for HVAC and Water heaters! Experience is overall fantastic.”

Donna Gomersall

“Silver Escalante at KoolRay was early for his appointment and then diagnosed and fixed the problem quickly. KoolRay and their technicians are incredibly responsive (which is important when you live in South Florida) and do great work. I highly recommend this great company for all your air conditioning needs.”

Sarah Milligan

“Highly impressed with KoolRay. Extremely friendly and eager to fix my air problem. I trust Ray with all my heating and cooling issues.”

Christopher Durham

“I love kool Ray, I have used them for all my a/c needs. For my personal home and refer them to all my clients. They are timely and professional and get the job done.”

John

“These folks are fantastic. I am new to the area and needed help with a recently purchased house. After a few days of searching I found Koolray and that turned out to be a Diamond in the rough. Thank ya’ll for your great professional service!!”

Nicholas Petrino

“There are so many companies that will claim they can do the job, just to make some quick cash. Then there are companies, like Koolray, that do the job and do it RIGHT the 1st time around! We recently hired a GC to install a new Air Conditioning System in our house. Then afterwards when I looked it over, everything was so jimmy-rigged, it was barely functional! Therefore, I called around and, thankfully, found Koolray Air Conditioning. If you’re looking for an honest company, call Koolray!”

RVM Wong

“Another great service appointment from this company! They showed up on time, figured out what was wrong with my ac unit and thermostat, had the parts right away and charged us a great price!! Thank You KOOLRAY!”

Tabytha Brown

“My unit was 17yr old unit was having a hard time keeping up with the FL heat and Ray came right over to install a new unit for me. My unit isn’t constantly running the AC now and it’s nice n cool!! Always a pleasure when dealing with KoolRay for services. Easy scheduling and always on time. Technician always knowledgeable and professional. I highly recommend them!

Joshua Savidge

“Ray did a great job! He was patient and very professional. Highly recommended”

Jeffrey Paul

“Koolray and team did a phenomenal job when we had an emergency situation with our hot water heater breaking. They were quick to get a team out to assess the situation and install a brand new system. The team is professional, thorough and truely care about their customers. A++”

Flavio Barros

“My AC stop working after I changed my thermostat. I called Koolray and they came in same day and immediately addressed the issue and replaced my fuse. Raymond was extremely professional, and took the time to explain every detail of the work and how to prevent the same issues. Highly recommend Koolray!”

Dolores Delia

“Ray & Tracey are the best! First class in their field. Excellent job for us with a brand new system installed. We recommended them to our friends who just installed a new system. They are happy too.
Had a check up done by Silver last week & he was a professional with the team.”

Dayton Knox

“After getting the run around from numerous other ac companies I was told about Kool ray. They came out on time and addressed my issues promptly. I wasn’t fully prepared to replace my system but they went over all my options and we weighed the pros and cons of each no pressure 100% professional. System was installed without a glitch. So happy I went with this company. Highly recommend.”

Emmy Reyes

“Outstanding Service!!! This was the first time that we used KoolRay and we will never use another company! Ray came out after hours and was extremely polite and professional when he arrived. He walked us through the issue and had our AC up and running quickly :)”

Todd Rubenstein

“I have had 2 very positive experiences with Koolray. First they added freon to my system that wasn’t cooling enough then a few weeks later they discovered my main coil had a leak and needed replacing. The system was just 2 year old so the part cost was under warranty but I needed to pay $800 for labor and freon for the install. They came exactly at the agreed upon time both times, did professional work and explained what they were doing and why very well. The bill was exactly what they said it would be before they started work. No surprises at all. No pressure for added services but recommendations about routine maintenance. I will use Koolray again for sure.”

Anne Nowlan

“I had a great experience with this company – they are knowledgable, responsive, honest, helpful, I couldn’t be more pleased! My AC unit died and they came out immediately and installed a new one the next day! Tracy and Ray also helped me with some non AC questions I had as I am new to the area. I highly recommend this local, family owned business!”

Wellington Allstars

“This company has always been amazing! They performed a AC system repair in no time! Very efficient, friendly and hard-working. They also often maintenance our system and they do amazing work! We will forever use Koolray!”

Chelsea Gambino

“I was previously using a different AC company for our Lennox system and after a month of back & forth & hundreds of dollars I was told I needed to re-wire my system. I was introduced to Ray & Tracey at KoolRay and I was so impressed! It was a thermostat issue and while we waited for the replacement to come in they set us up with a different thermostat so I wouldn’t be without AC. They are honest, polite, fairly priced and come when they say they will!”

Kim Jong Ugly

“Came over and diagnosed a broken tstat and capacitor caused by a thunder storm. Charged me for the capacitor very good pricing compared to my last company and was in and done within an hour. This will be my new ac tech for the foreseeable future.”

John Alvarado

“Excellent work! Attentive and professional. Our AC units basically shut down a week ago in the heat of summer. Despite a busy schedule, Kool Ray was able to get us Lennox air conditioners at a very fair price and installed them the very next day. I would recommend Kool Ray to anyone with HVAC needs. Maintenance, repair or replacement. You don’t have to look any further!”

Linda Wong

“With many options to choose from, my husband and I appreciated how Ray took the time to make sure we got what we wanted and the estimate was very reasonable. The office staff was always friendly and informative and we couldn’t be happier. Great job! They were fast and clean as well as very professional. Will definitely do business again in the future!”

Stefanie Raifman

“Kool Ray is by far the best ac company we have used in south Florida! They are always on time, respond to phone calls and texts, and go out of their way to make sure that they keep your home clean! They practice all the protocols for covid and have been such a pleasure to work with!! Definitely recommend them to everyone!!”

Allison Justo

“Kool Ray was super helpful with our broken air conditioning needs. Local and family owned they made sure to have our unit repaired in a timely manner and the prices were on point. Highly recommend them for any of your air conditioning needs.”

Karrin Capra

“Tracey and Ray are the best in the business. They went above and beyond to help, answer questions and to get everything done on our schedule. Will definitely work with them again.”

Patricia Mucci

“Great company and team. Very professional, fairly priced and responsive. They came, they quoted, they did the job, passed inspection and we have a great, new A/C system. Easy-Peazy. Thanks KoolRay!”