Family Owned & Operated
About KoolRay Air Conditioning
We’re a family-owned HVAC company serving Loxahatchee and nearby Palm Beach County communities. From a system that stops cooling to a room that never feels comfortable, our focus is practical service, clear explanations and helping you understand your options.
Loxahatchee, Wellington, Westlake, The Acreage & nearby Palm Beach County communities.
Tell us what you need. We’ll confirm service details and availability with you.
A conversation before a decision
You should understand the recommendation.
A warm house, an unexpected leak or an aging AC can leave you with plenty of questions. Our approach is to listen to the concern, investigate the system and explain the findings in plain language. You don’t need to know the part name before you call.
Start with the real concern
Tell us which rooms feel different, when the problem started and what the system is doing. Cooling equipment, airflow, ductwork and thermostat control work together, so a comfort problem can deserve a broader look than a single part.
If you are planning an upgrade rather than reporting a breakdown, share what you want to improve. A quieter room, more consistent cooling or a separate space may call for different options.
Make an informed choice
Ask what was found, what work is recommended and why. For a repair or replacement decision, the equipment’s condition, repair history and your plans for the property all matter.
Confirm the scope and price before authorizing work. We want the next step to be understandable, whether you are arranging a repair, comparing equipment options or planning routine care.
Support across your system
What can KoolRay help with?
We help local homeowners and small businesses with cooling problems, maintenance and comfort improvements. Choose the service that matches your concern, or contact us if you are not sure where to start.
AC repair
For cooling failures, leaks, unusual noises or a system that will not start, describe the symptom so the service request can be planned appropriately.
AC repair →Installation & replacement
Discuss equipment condition, the needs of your space and replacement options. Compare the complete proposed scope instead of selecting by equipment size alone.
AC installation →Ductless mini splits
Explore a ductless option for an addition, garage or other space with a cooling need. Suitability depends on the room, installation conditions and intended use.
Mini split services →Maintenance
Plan routine care and review your system’s condition. Ask what the visit includes and mention any active problem before booking a maintenance appointment.
HVAC maintenance →Airflow & controls
A warm room or inaccurate thermostat may need a closer look at air delivery and system response. Tell us what changes from room to room or time of day.
Ductwork →
Thermostat services →Other comfort needs
Ask about filtration, humidity concerns or light commercial HVAC support. Describe the property and equipment so we can discuss the appropriate service scope.
Indoor air quality →
Commercial HVAC →
Your nearby HVAC company
Serving our Palm Beach County neighbors.
Our local service area includes Loxahatchee, The Acreage, Westlake, Wellington, Royal Palm Beach and West Palm Beach. Tell us your service address and what work you need so we can confirm coverage and availability.
See all service areas →Local questions are welcome
You may be caring for an existing system, settling into a new home or planning changes to your space. We can help you work out what information is useful before a service visit or estimate.
Share the system type if you know it, along with any prior service notes. You do not need to open equipment or climb into an attic to gather information before contacting us.
Get to know KoolRay
A few questions before you get in touch.
Helpful details about our company, services and first contact.
Is KoolRay Air Conditioning family owned?
Yes. KoolRay is family owned and operated. Our service approach centers on clear communication, practical recommendations and respect for the homes and businesses we visit.
Does KoolRay work with homeowners and businesses?
We help homeowners and local small businesses with HVAC service, including light commercial needs. For a business property, share the equipment type, location and access requirements so the service scope can be confirmed before a visit.
Can I contact KoolRay if I do not know what is wrong?
Yes. Describe what you notice: warm air, a blank thermostat, a leak, unusual cycling or a room that stays uncomfortable. Knowing the symptom is more useful than guessing which part needs replacement. Avoid opening equipment or touching wiring to investigate.
Can you help me compare repair and replacement?
Yes. The starting point is the system’s condition and the actual problem. Repair cost, previous issues, comfort needs and your plans for the property can all affect the decision. Ask for the findings and the scope of each proposed option before choosing.
Do you serve Loxahatchee, Wellington, Westlake and The Acreage?
Yes. These communities are part of our local focus, along with Royal Palm Beach, West Palm Beach and nearby Palm Beach County areas. Contact us to confirm coverage for your specific address, equipment and requested service.
How do I request service from KoolRay?
Call 561-398-1073 or use the online request button. Share your location, contact details and the reason for the visit. An online request is not a confirmed appointment; service details and availability need to be confirmed with you.
Let’s talk about your comfort
Local service.
Family care. Stay Kool.
Have a cooling problem or a project in mind? Contact KoolRay Air Conditioning and tell us what you need.